Help Center

Understanding the SpyFly Charge on Your Credit Card

Why You’re Seeing a SpyFly Charge

If you see a charge from SpyFly on your credit card, it means you—or someone in your household—signed up for our subscription service at spyfly.com. This charge provides access to detailed public property records, ownership data, neighborhood insights, and real estate analytics.

Common reasons for this charge:

  • You created an account to view people, property, and phone reports
  • You signed up for a trial or subscription plan
  • You used our service to research public records

What Is Included With a SpyFly Subscription?

Our service provides quick access to information on individuals, properties, and phone numbers.

  • Comprehensive Searches and Detailed Reports
  • Accurate and up-to-date information
  • Proactive Monitoring and Email Alerts
  • Neighborhood Watch
  • World Class Member Support

Charge Details on Your Statement

You might see one of the following descriptors on your bank or credit card statement:

  • Spy*Fly*Com
  • Spy Fly
  • DSP*SpyFly.com
  • Spy*Spyfly
  • SPYFLY
  • www.SpyFly.com
  • Spy*Fly
  • SPY*SPYFLY.COM
  • SPYFLY COM
  • SPY FLY.COM
  • SPY*SPY FLY

Charges may appear as:

  • A trial fee (if you signed up for a limited-time trial)
  • A recurring monthly or annual subscription fee

Didn’t Recognize the Charge? Here’s What to Do

If you don’t recognize the charge, check if:

  • A family member or partner signed up using your card
  • You signed up for a trial and forgot to cancel
  • You accessed a people, property, or phone report recently

Still unsure? Contact our support team—we’re happy to help:

phone-icon
Phone: 1-800-831-9235

How do I cancel my membership?

Call our Member Support team at 1-800-831-9235, and we will further assist you with your membership. Or, log in to visit your My Account page for further cancellation instructions.

SpyFly was founded with the mission of making it safe and easy for people to find and learn details about people, properties, and phone numbers. We hate to see you cancel your account and miss out on our best in class services.

Need a Refund or Help?

We offer a satisfaction guarantee. If you're unsatisfied or charged in error, reach out to us within 30 days of the charge.

DISCLAIMER: SpyFly provides affordable, immediate access to public record information. It is PROHIBITED by law to use our service or the information contained on our website to make decisions about employment, insurance, consumer credit, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, 15 USC 1681 et seq. SpyFly does not provide private investigator services, consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act. Please be EXTREMELY careful when reviewing a person's criminal history. Please DO NOT use this information without further investigating the accuracy of the information. The information available on our website may not be complete, accurate, or current. For more information, please review SpyFly's Terms of Use.